Academic or research source. Check the methodology, sample size, and whether it's been replicated.
Forrester TEI study: How B2C Commerce and Order Management delivered a 119% return on investment
Legacy commerce systems are costly to maintain, slow to innovate on, and prone to poor performance — but migrating to a new platform can feel like a daunting task.
Forrester TEI study: How B2C Commerce and Order Management delivered a 119% return on investment
TLDR
Legacy commerce systems are costly to maintain, slow to innovate on, and prone to poor performance — but migrating to a new platform can feel like a daunting task.