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Infra & Chips · Vercel Blog

360 billion tokens, 3 million customers, 6 engineers

Impact at a glanceDurable ships new production agents to customers in a single dayAI features and agents serve ~1.1B tokens per day (360B per year)10x leverage for every engineer, product manager, and designer3-4x…

Apr 11, 2026 03:01 UTC · ~3 min read · Research
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  • Major industry investment.
  • adults say they want to be their own boss, but only about 4% actually do it.

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adults say they want to be their own boss, but only about 4% actually do it. Durable’s bet is that the blocker isn’t ambition. “Small businesses are death by a thousand tools, logins, workflows, and designs,” explained James Clift, founder of Durable. “If you remove those barriers, business owners can focus on their customers.”Today, Durable is an AI business builder that helps entrepreneurs launch in minutes, then optimize with agents that handle things like SEO, content, and operations. The gap between idea and ownership has never been smaller.It feels like one seamless experience to their customers, but under the hood it’s a multi-tenant, multi-product platform that has to run millions of individual businesses safely, reliably, and cost-effectively.As they scaled, manually operating multiple services just to self-host was enough work to be a second product.With a small team, Durable chose rapid consolidation over incremental improvement: one codebase, one infrastructure platform. Infra is hard; multi-tenant infra is harderDurable isn’t serving one app. They are managing millions of customer sites, CRMs, and agents, each with different traffic patterns and different…

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adults say they want to be their own boss, but only about 4% actually do it.

adults say they want to be their own boss, but only about 4% actually do it.

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